![]() ![]() Then, call 84 to schedule an appointment. Once you find your local office, see what services are available. You can find the office closest to you with our Taxpayer Assistance Locator tool. The IRS is committed to protecting against further spread of COVID-19, and we encourage people to use this self-screening tool prior to visiting IRS facilities. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior to entering an IRS facility. To help protect taxpayers and employees, the COVID-19 Screening Tool is available for people to self-screen for symptoms. Appointment times vary by tax issues and office locations. You can make an appointment at an IRS local office to get help. Requesting a face-to-face meeting for help Please note, our local offices provide assistance only on specific topics. Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help face-to-face.Provide an interpreter over the phone, or.If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. Phone lines in Puerto Rico are open from 8 a.m. Residents of Alaska and Hawaii should follow Pacific time. Our help lines are open Monday through Friday. Telephone service wait times are generally higher on Monday and Tuesday.Some telephone service lines may have longer wait times. Telephone service wait times can average 19 minutes.Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline. ![]()
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